We had been living in Maryland for twenty years when we decided to retire and return to our native state of Texas. We had purchased a lot in Mystic Shores years before, anticipating this move; the question remaining for us was “Who shall we trust to build our ‘dream home’ after all these years of living so far away?”
We searched for a contractor we could rely on to build a quality home, on time and within our budget. After more than just due diligence, Mitchell Custom Homes was the clear choice – and I am glad to say it was also the right choice. Your dedication to customer service became clear when you marked the site for our home without any commitment even before you were awarded the contract. Your recommendations, both before and during construction, were right on and much appreciated. During the course of construction you kept us apprised on progress, were on-site virtually daily, returned defective material you identified although it delayed construction and provided the services of an interior designer to assist with the many choices on materials and colors which we had to make.
You were clearly conscious of our need for prompt construction of the home, which you delivered months ahead of schedule without sacrificing quality. Your subcontractors were also true professionals who clearly delivered for us, and your services did not stop when the keys were turned over after closing.
We are extremely pleased with our new home, and certainly recommend Mitchell Custom Homes to any prospective homeowner without reservation.
Thank you again, Travis, and best wishes for continued success in the future.