We purchased our weekend/semi-retirement home in Mystic Shores nearly three years ago. We loved everything about the house and the community. Since our children and grandchildren also loved being out here we decided to add on. Travis built this home five years ago and we felt it would be a natural fit to ask him to consider constructing the addition. We were continually blown away throughout the process; from translating a rough pencil drawing to the final blueprints to securing off the access area to the rest of the house, to overseeing every detail of his subcontractor’s work. He and his wife, Donna, afforded us the peace of mind even though we were three hours away most of the time, our home was being looked after. Travis was not only professional in every aspect, which is important, he exceeded our expectations. The standard of workmanship, in addition to the integrity and reputation he has earned, has made this family very happy with their decision to settle in Mystic Shores.
Working with Travis Mitchell was a pleasure from the moment we stepped onto the property until the day we received the keys to our dream home. Travis was efficient, precise, helpful, patient and always interested in what we, the customers, desired. Travis’ management skills are remarkable. We were 100% satisfied with our building experience with Mitchell Custom Homes
Sharon and I met Travis Mitchell and his team in 2003, while interviewing builders in the Canyon Lake area. He came highly recommended. We were more than impressed by Travis’ knowledge and resume: we felt comfortable having him as our building “consultant.” The building process was exciting, and our end product was more than we expected! Our home was completed on time and on budget in 2004. Although the designer, superintendent, and subcontractors did their jobs, Travis was on site practically every day making sure the job was done right. We’ve watched Travis grow, and build many homes in the area. He builds beautiful, high quality custom homes ‘on time.’ His building sites are the cleanest of all builders – and that speaks of his commitment to quality.
Travis stood behind his product after we moved in, and we know he will do the same for you. It’s our pleasure to recommend Travis Mitchell Custom Homes.
A home builder with strong communication skills was the key to our project since we would be living overseas during construction. From our initial meeting, Travis Mitchell asked the right questions about our design plans and schedule. During the process, he kept us well informed on the progress of our house and provided thorough developmental reports with pictures and answered our questions on a timely basis via phone and e-mail. Any potential problems we noticed were already on their way to being fixed by the time we talked with Travis, and he followed up on every item of concern. We have friends who are in the construction industry who have given us high marks on the quality of construction. Our home turned out exactly as we had planned – on time and, more importantly, on budget. Upon entering the driveway, everyone says “Wow!” but once they are inside, they also see that it’s a comfortable family home – one we’re planning on enjoying for many, many years.
Our major obstacle in building this home was what we referred to as “Long Distance Building”. We are from the Beaumont area (east of Houston) and were concerned that distance would impair not only the building progress but quality as well. Having built two other homes, we knew local building was a headache, but 250 plus miles away had to be much worse. We were wrong. Travis and his team took care of the project, working through everything down to the last detail. Like a giant puzzle, all the pieces fit perfect with Travis doing the tweaking. This is not to say there were not issues during the build, but Travis kept the project on course and gave us exactly the home we wanted. Our comment to folks wanting to build is this; meet with Travis, agree on your plans and site layout, make your selections, then take an extended vacation and leave it to Travis. You’ll return to exactly what you expected.
We feel very fortunate that we had our home built by Mitchell Custom Homes. With the attention to detail and quality workmanship, we couldn’t be more pleased with Mitchell Custom Homes and Travis Mitchell. Our home was built ahead of schedule and on budget. Travis Mitchell makes you feel like you’re truly his priority and delivers on what he says he will do. From our experience, you can trust Travis Mitchell Custom Homes and we would highly recommend Travis Mitchell to build your home to!
Letter written to Peggy Sampson from P.S. Designs and working relationship with Travis Mitchell of Mitchell Custom Homes:
Carliss and I wanted to touch base with you to let you know that our new home in Mystic Shores is now complete. I know you talk to Travis periodically, so you may already be aware of this. The house turned out even better than we expected and needless to say we are extremely proud of it and very grateful to everyone that had a hand in it.
We also wanted to thank you for the wonderful work you did for us in the very beginning of our dream. Your patience and knowledge of home design, as well as your knowledge of the area really helped us put our thoughts and ideas on paper. Just so you know, the home building experience was not nearly as stressful as we had imagined it to be. The entire process of design, decision making and construction went incredibly smooth. Even the obstacles that we had to deal with were, in my opinion, very minor. All this is a credit to you and Travis.
My wife, Cindy and I learned of Mystic Shores by reviewing hill country property for sale on the internet. We fell in love with the spectacular views and with all of the neighborhood amenities. We purchased a lot and now needed to find just the right builder and designer to create our dream home. We soon met Travis Mitchell and began to discuss our design ideas with him. Over the next two years, until we were ready to move, we continued to communicate with Travis. One of the things that we appreciated the about him was that he never tried to pressure us to build by a certain time. He was ready to submit a price quote and to begin construction when we were ready.
We were now about to begin to meet the Dream Team. Perhaps the strongest aspect of Mitchell Custom Homes is the group of professionals that Travis has assembled. The team consists of Travis, Peggy Sampson, Terri Western and a group of the finest sub-contractors that you could hope to find. Peggy, a designer of custom homes, takes your ideas and creates an absolute work of art, all with patience and professionalism. Terri becomes involved with the many interior and exterior decorating choices to be made. She is an invaluable asset. Travis oversees the entire design process and then rolls all of the choices made into a firm price quote.
Travis works closely with each sub-contractor to hold down labor and material costs without sacrificing quality. This enables him to offer fair and very competitive pricing. We found Travis to be a true hands-on professional. We were impressed with his constant attention to detail, his work being performed by the various crafts, his promise to always maintain a clean job-site and much more. Travis kept us in the loop throughout the construction and frequently sent pictures of the progress being made. Changes that we initiated to the original design were addressed promptly and he never lost patience with our requests.
Travis has an excellent rapport with the Mystic Shores building committee and the Property Owners Association staff. This really comes in handy when it’s time to submit the site-plan drawings and the blueprints for approval. He is highly respected by the sub-contractors that he employs. They work harder for him because they know that he expects and will accept nothing but their finest efforts.
Travis completed our home earlier than promised date and now stands ready to address any warranty issues should they occur. We highly recommend that others allow Mitchell Custom Homes to become their custom builder. He is good to his word and that means a lot when you embark upon a project of this magnitude.
In summary, we came to Mystic Shores in search of a quality builder to construct our dream home, what we received was a beautiful Mitchell Custom Home and a new friend.